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GDPR

Introduction


Welcome to Pro Office Assist. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

 

Who We Are


Pro Office Assist provides virtual administrative and personal assistance to small and medium-sized businesses. Our website address is www.proofficeassist.com.

 

Data We Collect


We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, and business address.


2. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.


3. Usage Data: Information about how you use our website and services.


4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

How We Collect Your Data

 

We collect data and process data when you:

- Place an order for any of our services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.

 

How We Use Your Data

Pro Office Assist collects your data so that we can:

- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Improve our website and services based on your feedback and usage patterns.
- Comply with legal obligations and resolve any disputes.

 

How We Store Your Data


Pro Office Assist securely stores your data at UK datacentres. We will keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Marketing


Pro Office Assist would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Pro Office Assist from contacting you for marketing purposes.

 

Your Data Protection Rights


Pro Office Assist wants to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

- The right to access – You have the right to request Pro Office Assist for copies of your personal data.
- The right to rectification – You have the right to request that Pro Office Assist correct any information you believe is inaccurate. You also have the right to request Pro Office Assist to complete information you believe is incomplete.
- The right to erasure – You have the right to request that Pro Office Assist erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Pro Office Assist restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Pro Office Assist’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Pro Office Assist transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@proofficeassist.com

 Cookies

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

 

Changes to Our Privacy Policy
Pro Office Assist keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24/05/2024.

 

How to Contact Us


If you have any questions about Pro Office Assist’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@proofficeassist.com

 

How to Contact the Appropriate Authority

 

Should you wish to report a complaint or if you feel that Pro Office Assist has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO).

Phone number: 0303 123 1113

Website: https://ico.org.uk/make-a-complaint/

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
 

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